PRIVACY POLICY
EnduTether respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting inquiries, requesting quotations, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Name, company name, email address, phone number, and country or region
- Product inquiry details, quotation requests, order requirements, and project information
- Shipping or billing information when needed for quotation, delivery, or order processing
- Communication records when you contact us by email, contact form, or live chat
- Technical information such as IP address, browser type, device information, visited pages, and cookies
We do not collect full payment card information on our website.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and quotation requests
- Provide product information, configuration support, and order assistance
- Process orders, arrange delivery, and provide after-sales support
- Improve our website, products, and customer service
- Send product updates or business communications when appropriate
- Comply with legal, tax, customs, or regulatory requirements
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share necessary information with trusted third parties only when required to provide our services, including:
- Logistics and shipping providers
- Payment service providers
- Website hosting, analytics, and technical service providers
- Suppliers or partners involved in product confirmation, quotation, or delivery
- Legal, customs, or regulatory authorities when required by law
These parties may only use the information for the specific service they provide.
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze website traffic, and support website functionality.
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep personal information only for as long as necessary for business, quotation, order, customer service, legal, tax, or compliance purposes.
When the information is no longer required, we will delete it or anonymize it where appropriate.
7. International Business and Data Transfer
As a B2B supplier serving international customers, we may process or transfer information across different countries or regions when necessary for quotation, order processing, shipping, customer support, or legal compliance.
By using our website or contacting us, you understand that your information may be processed in locations outside your country or region.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us by email.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
Please review the privacy policies of third-party websites before providing personal information.
10. Children’s Privacy
Our website and services are intended for business users and professional buyers. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
For questions about this Privacy Policy or your personal information, please contact us:
Email: weidebeilin@gmail.com